Procurement processes have changed dramatically over the last several years, with advances in e-procurement, security, on-line auctions and self-service requisitioning. However, it seems with all of the technological advances in procurement solutions across the board, there still remains some areas of pain. So why is that? Shouldn’t all of these issues be solved with the latest and greatest procurement solutions? Well, yes, if you are using the right solution. We spoke with a number of companies about their procurement pains, and how Puridiom 3.0 removed those roadblocks with real solutions.
Finding the right procurement solution to drive your procurement strategy is a daunting task. Not only must it meet physical IT specifications, business best practices and corporate policies, it also needs to be easy to use, fast, reliable and intuitive. But what we found is that companies still have a lot of needs that they don't even know that are mission critical until it is too late. These procurement pains are from the practical day to day challenges of executing the perfect procurement strategy...
Where is my Order? Today's procurement solutions need to be intuitive, straightforward and simple in an effort to reduce the requisition cycle time. One poignant pain in the requisition cycle is simply submitting the request. In a paperless environment, issues can still remain within the request cycle. Our procurement survey found the three biggest pains in the request cycle include finding items quickly, determining the order status easily and returning bogus items simply. Other items uncovered in the survey manifested variations on out of stock items, out of date catalogs and unchecked maverick spending. We eliminated other procurement pains by integrating items into the preface of the new Puridiom 3.0 procurement system. Our “Self-Service” procurement philosophy has driven the requisitioning cycle to promote simplicity and ease. The Procurement Workload Activity Center (PWAC) coordinates a graphical chart interface that quickly displays all activity aspects for each user based on their preferred personalized settings. Users quickly determine order statuses, examine 10 most frequently ordered items as well as customized on-the-fly requests. For the requester, Puridiom 3.0 is a full service, “self service” procurement solution.
