July 30, 2004

Mechanicsburg, PA – July 30, 2004 – TSA Inc. announced today that it will replace Blue Shield of California’s current help desk support for its e-Procurement application, Puridiom™. Blue Shield end-users will now contact TSA directly with questions on how-to use the application, to assist with document workflow and approvals, and to resolve login and security access issues. Other services to be provided by TSA are installations of sponsored application updates, ad-hoc reporting queries, and scheduled webinars to help educate new Blue Shield users. TSA’s e-Procurement solution, Puridiom™, has been successfully used by Blue Shield of California since 1999.

Blue Shield of California is the state's third largest health plan with approximately 3 million members and $6 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, Blue Shield is a not-for-profit corporation with approximately 4,200 employees and more than 20 offices throughout California.

TSA’s help desk support services are just one of the extended service offerings being offered to Puridiom™ clients. In addition to being your Supply & Demand Chain solution provider, TSA has broadened its range of Business Process Outsourcing services to include IT Consulting and Custom Application Development.

Experience, Leadership, Knowledge: TSA, Inc., the leader in driving SRM excellence, is focused on enabling you to achieve the best value from your Supply & Demand Chain strategy. By serving thousands of users in every vertical market worldwide, TSA’s Puridiom™ solution provides the most strategic platform, allowing you to manage your entire Supply & Demand Chain life-cycle. With an innovative suite of products such as Dynamic Catalog Management, Intelligent Sourcing, Supplier Collaboration, Inventory/Form Management and more, Puridiom™ is the key to optimizing your supply chain performance.

In addition to our software product offerings, TSA has extended our service offerings into the IT consulting and custom development arenas. This extension means that we are providing a broader range of Business Process Outsourcing services to our clients without losing focus on our core strategy, and are now viewed as your Strategic IT Solution Provider.

TSA is headquarters in Mechanicsburg, Pennsylvania and was founded in 1983.

For more information on how TSA can help you, call us at 800-388-1415 or email at info@puridiom.com.