Licensed Implementation

Application

Client has the right to use Puridiom software. Software is installed on the client’s hardware on-site.

Client is responsible for the hardware and all costs associated with hardware maintenance.

Client administrative and IT resources are required, as well as additional costs for databases and infrastructure management.

Puridiom implementation is largely dependent on client IT resources.

Database

Database is maintained on-site by client IT personnel. Client must consider cost of training and maintenance of database.

Releases/Updates

New releases and upgrades are installed in-house by client IT or by Puridiom. Additional costs are incurred with major updates.

Security

Application is behind the client firewall. Client is responsible for maintaining network security.

Managed

Client manages and maintains control of software as long as license is in effect. Optional Puridiom management is available at additional cost.

Technical Help Desk

Technical help desk and support are available for an additional cost.

End User Help Desk

Up to 24 hour a day end user support is available for an additional cost.

Purchase Method

Contract or purchase order.

Cost

Initial purchase costs are made up front, to include initial implementation and license fees.

Hardware acquisition and maintenance costs, administrative and internal resource costs for support are other cost factors to consider.

Major upgrades are additional costs. Minor updates are free, but client installs and manages updates.